SEARCH FOR YOUR PERFECT RETREAT...
Thoughtful Stays. Properly Managed Homes. Tourism That Gives Back.
For owners, we provide calm, hands-on management that protects your property and delivers strong, sustainable performance. For guests, we create effortless stays supported by hotel‑level service and thoughtful local touches. For communities, we operate with presence, accountability, and genuine investment. We don’t operate remotely or outsource responsibility. We are a part of the local community. Everything we do, from cleaning and laundry to guest care and quality control, is handled in‑house by our local team.
We put our name on every part of the service because we take responsibility for it.
THE YARD
Our Operational Backbone
The Yard is our physical, purpose‑built operational hub. It anchors us in the communities we serve and allows us to deliver every part of the service ourselves, rather than relying on third parties.
FROM THE YARD, WE MANAGE
• Cleaning and quality control
• Linen, laundry, and turnarounds
• Guest communications and concierge support
• Maintenance and preventative care
• Local partnerships and suppliers
Consistency Over Short‑Term Wins
WE FOCUS ON OUTCOMES THAT LAST
• Protecting a property’s condition
• Maintaining pricing integrity
• Reducing unnecessary wear and tear
• Encouraging loyal, returning guests
TOURISM THAT GIVES BACK
Every stay with us contributes to something positive.
Through our Leave it Better Fund, each booking supports local projects, partnerships, and initiatives across Cornwall. If tourism benefits from a place, it should also give something back.
This creates better outcomes for guests, long‑term value for owners, and genuine support for local communities.
OUR PORTFOLIO MAINTAINS
• Above‑average occupancy year after year
• A 4.9/5 guest rating across thousands of reviews
• Long‑term owner relationships without contractual lock‑in
Founder‑Led, By Design
Rowes Retreats is founder‑led by Zoe and Luis.
We built Rowes because we were tired of responsibility being passed around and standards slipping behind distant call centres and outsourced systems.
That personal involvement shapes how decisions are made and how issues are handled. When something needs attention, it’s dealt with promptly, properly, and with full accountability.
CATCH OF THE DAY
LET WITH US
At Rowes Retreats, we specialise in transforming beautiful properties into high-performing short-term lets - without the hassle.
We work with property owners who value their time and expect results. You’ve done the hard work carefully curating your home - now let us take it from here, with an exceptional end-to-end service that’s as rare as it is effective.
From guest communication, bookings and marketing, to changeovers, laundry, and on-the-ground management - every element is handled in-house. This gives us complete quality control and ensures every guest experience reflects the high standards we’re known for. Our full-service model is highly sought after and truly sets us apart. While most agencies outsource key parts of the process, we do it all ourselves - and we do it right.
Your linens are washed separately. Your guests speak to us directly. And you’ll work with us - Zoe and Luis, the founders - not a revolving door of account managers. We’re a family-run business, and we treat every home we manage as if it were our own. That personal touch isn’t just nice to have - it’s the secret behind our consistent results and loyal client base.
We don’t believe in contracts, because we don’t need them. Our clients stay because we net what others gross, while providing an exemplary service, and they know their investment is in the safest of hands.
If you’re looking for a professional, attentive, and proven service that delivers both outstanding guest experiences and maximum returns, you’ve found it.
Professional. Personal. Results driven. That’s Rowes Retreats.
LET WITH US
We offer a comprehensive holiday home management service for owners throughout Cornwall, with our locally recruited and trained team. From immaculate cleaning and flawless changeovers to year-round maintenance, we handle every detail. Our personalised approach means we take the stress out of holiday letting, allowing you to enjoy peace of mind while maximizing your property’s potential. Plus, we’re always on hand to ensure your home is well cared for and your guests have a seamless, memorable experience.
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Guest 24/7 emergency cover, for 365 days of the year with prompt response times.
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Unlimited call outs by our team to attend the property where necessary and address issues 24/7
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Items delivered to our offices and installed at the property.
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In House Maintenance Team for any re-active jobs.
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Organisation of qualified trades people when necessary.
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Organisation of planned maintenance and winter works such as decorating or gardening.
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Organisation of all safe and legal checks, such as fire risk assessments, gas safety certificates and EICR inspections.
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Post redirection service
OUR CORNISH JOURNAL
