THE YARD
THE HEART OF ROWES RETREATS
The Yard isn’t a concept — it’s how we operate.
It is our physical operational hub, designed to support every retreat we manage and uphold our service standards.
WHY THE YARD EXSISTS
Much of the holiday letting industry operates remotely, with responsibility fragmented across contractors and platforms.
By keeping operations in‑house, we take full ownership of the guest experience and the condition of every property.
WHAT THE YARD DELIVERS
FROM THE YARD OUR TEAM MANAGES
CLEANING AND QUALITY CONTROL
LINEN, LAUNDRY AND TURN AROUND
GUEST COMMUNICATIONS AND CONCIERGE SUPPORT
MAINTENENCE AND PREVENTATIVE CARE
LOCAL PARTNERSHIPS
Every retreat is signed off after each changeover, ensuring standards never slip.
BETTER FOR EVERYONE
GUESTS:
HOTEL LEVEL CARE, DELIVERED LOCALLY
OWNERS:
CONSISTENT STANDARDS AND ACCOUNTABLE MANAGEMENT
COMMUNITIES:
LOACL JOBS, PARTNERSHIPS AND VISIBLE RESPONSIBILITY
Presence matters. The Yard ensures Rowes Retreats is always truly local.
LEAVE IT BETTER FUND
The Leave it Better Fund is central to how Rowes Retreats operates.
Tourism brings opportunity, but it also brings pressure. We believe it’s our responsibility to support and strengthen the places we operate in — not simply benefit from them.
HOW IT WORKS
Every booking contributes to the Leave it Better Fund.
These contributions support:
• Local community projects
• Independent businesses and producers
• Environmental and social initiatives
This isn’t an optional add‑on or a marketing exercise — it’s built into our model.
WHY IT MATTERS
• Guests: Stay somewhere that aligns with their values
• Owners: Long‑term sustainability and community goodwill
• Communities: Meaningful, ongoing support